Privacy policy
Privacy Policy
1. Responsible Entity
The responsible entity for data processing on this website is:
serenicharms
Owner: Chiara Brandt
Goethestraße 30, 45768 Marl
Email: serenicharms.business@gmail.com
2. Collection and Storage of Personal Data, Type and Purpose of Use
When you place an order or contact us, we collect personal data such as your name, address, email address, and payment information.
We use this data exclusively to process your order, deliver the goods, and issue invoices.
3. Legal Basis for Processing
Data processing is based on Art. 6(1)(b) GDPR (performance of a contract) and, if you give us your consent, on Art. 6(1)(a) GDPR.
4. Data Sharing
To fulfill the contract, we only share your data with the shipping company responsible for delivery and, if applicable, our payment service provider. We do not share your data with any other third parties.
5. Data Retention Period
We store your data only as long as necessary for order processing and statutory retention periods (usually 10 years).
6. Your Rights
You have the right to request information about the personal data we hold about you, as well as the right to correction, deletion, or restriction of processing.
Additionally, you may object to the processing of your data and have the right to data portability.
7. Withdrawal of Consent
If the data processing is based on your consent, you may withdraw this consent at any time with effect for the future. The legality of processing before withdrawal remains unaffected.
8. Right to Complain
You have the right to file a complaint with a data protection supervisory authority if you believe that your personal data has been processed unlawfully.
9. Cookies and Tracking
We do not use any cookies or tracking tools in our shop that collect personal data without your consent.
10. Contact
For any data protection inquiries, you can contact us at any time:
Email: serenicharms.business@gmail.com